Annual Report

  • jhines86
  • October 5, 2017

Annual Report
Fiscal Year 2016
uly 1, 2016 – June 30, 2017

Marion Shelter Program, Inc. Dba: Heart of Ohio Homeless Shelter
326 West Fairground Street, Marion, Ohio 43302
Phone: (740) 387-4550  Fax: (740) 223-3423

Mission Statement

With support from our communities, we compassionately address the needs of homeless individuals and families by providing safe shelter, basic necessities, and a structured opportunity to regain self-sufficiency.

Agency History

In the 1980’s, Reverend Ted L. Blumenstein of the Marion St. Paul Episcopal Church decided to tackle the problem of homelessness in the county. Through his church, he organized a weekly “soup kitchen” and provided limited housing for those who found themselves homeless on the cold Ohio nights. He realized that the need was larger than most had anticipated. As a result, with community support, the first homeless shelter in Marion was formed. With this, in 1988, the Marion Shelter Program became an incorporated non-profit.

By 1993, the Marion Shelter Program experienced steady increases of people using the shelter, which prompted the Board of Trustees to hire its first non-resident employee. With this move, the shelter began to develop structured programs to help address the need for individuals to regain self-sufficiency.

During the summer of 1996, the Marion Shelter Program became a member agency of the United Way of Marion County. This partnership afforded the Marion Shelter Program to offer a transitional housing facility called the Journey House. This acquisition, gave residents somewhere to stay during winter days when the Homeless Shelter was closed. Today, the Journey House houses men who are stably employed and able to pay rent during their stay for up to two years.

In 2002, the Marion Shelter Program decided to implement a staggered stay-limit policy. Individuals and families who had not stayed previously at the shelter could stay for 3 months; those who had stayed previously could stay for one month. The intent behind limiting returning residents to one month was to discourage the culture of homelessness that had plagued some former residents.

Recognizing the growing number of women and families entering homelessness, in 2007, the Marion Shelter Program constructed its second shelter, which houses women, families, and couples. With everything that we have in place, we can help reduce the number of individuals and families in North Central Ohio who find themselves homeless.

In 2012, the agency made a decision to change its name. The Marion Shelter Program, Inc. now does business as Heart of Ohio Homeless Shelter. The agency has always been a regional emergency homeless shelter provider and with its new name, better reflects our broad service area.

What We Do

The Heart of Ohio Homeless Shelter operates two distinct facilities with one housing men and the other single women and families. The Men’s shelter accommodates 19 whereas the Women and Family shelter houses up to 29. Our primary service area includes Crawford, Delaware, Marion, Morrow, Union, and Wyandot counties. Residents are provided a warm bed, food, basic necessities, and a structured opportunity to become self-sufficient. We require all residents to be sober, stay physically clean, complete staff assigned chores along with seeking employment and once employed, maintain employment. In addition to these requirements, all residents are provided structured case management along with requiring those with income to participate in our budgeting and savings program. With this budgeting and savings program, our residents do not leave the shelter empty-handed and most have the ability to put money down on an apartment or a sleeping room by the time they are ready to exit. Residents can stay a maximum of 60 days per shelter occurrence.

Numbers  Served

Over the past several years, we have seen our number served decline from our historic high in 2012 in which 553 were served. Despite reduced numbers served, the need for shelter is still great.

Last year, we served 410 residents, which constituted just over a 7% reduction from prior year total. Last year’s client breakdown included 156 single men, 114 single women, 85 children, and 46 families. We provided 10,844 nights of stay with an average length of stay of 26 days.

County of origin for residents served are as follows:

  • Marion County = 278(Typically, 300 or more are served annually)
  • Crawford County = 12 (Typically, 15 or more are served annually)
  • Wyandot County = 6 (Typically, 5-10 are served annually)
  • Morrow County = 28 (Typically, 15-20 are served annually)
  • Delaware County = 50 (Typically, 40 to 50 are served annually)
  • Union County = 21 (Typically, 30-40 are served annually)
  • Other Areas = 15

Yearly trends have indicated that there are reductions in the number seeking emergency shelter. This is seen at the state level as well. However, the need for shelter is still great and will be a critical resource for all the counties we serve for the foreseeable future. We expect an uptick in the number served to occur in the second half of 2017 is that the new rules governing shelters will have been in effect for six months.

In 2014, the state adopted minimum outcome standards for state-funded emergency homeless shelters. The areas of focus are permanent housing, employment and income growth, acquisition of non-cash benefits, and length of stay. Listed are the minimum outcomes for each: 40% exiting to permanent housing, 18% employed or having income growth, 50% acquiring at least one non-cash benefit at the exit and a length of stay under 40 days.

Last year, 41% were permanently housed at exit, 25% were employed, 39% acquired at least one non-cash benefit, and we had a length of stay just over 26 days.

gency Financials

Last year, revenues fell short of expectations and expenses outpaced revenues. After depreciation, we realized a $12,600 deficit. In January of this year, the Marion United Way, who also has fiscal oversite of both Wyandot and Crawford County United Ways, reported that all of these agencies were changing their fiscal year from calendar to a July 1 – June 30 timeframe. By doing so, the current funding we receive from all of them is being spread out over six quarters, which greatly dilutes our quarterly allotments. This represents the bulk of the deficit realized. In addition, our Marion United Way was only funded at 75% of our awarded amount as a result of missing their campaign goal. Our core funding came from state and federal funding, six United Way agencies including Crawford, Delaware, Marion, Morrow, Union, and Wyandot Counties, community contribution, and agency fundraising. We continue to see consistent support from individual donors, churches, and civic groups. This is represented in the contribution revenue line item. Agency fundraising revenue hit an historic high of $17,232, which is found in the special events line item. Our agency eliminated operations of our transitional housing program, Journey House, for men as a result of costs exceeding revenues year over year. This revenue is represented in the program fee line item. Interest income of $41 is posted to the interest income line item. Listed below is the breakdown of the agency’s revenue and expenses.

evenues & Expenses

July 1, 2016 – June 30, 2017





Special Events


United Ways


Fees & Grants from Govt. Agencies


Program Service Fees


Investment Income


Other Income


Total Support/Revenue





Employee Benefits


Payroll Taxes


Professional Fees






Postage and Shipping




Equipment Rental and Maintenance


Printing and Publications




Conferences, Conventions


Specific Assistance to Individuals


Membership Dues/Licensing


(Dir./Liability./Prop. Insurance)


Other ( Interest, Principal)




Total Expenses




Looking To The Future

For 2017 and beyond, we expect to see continued finical growth, especially in community contributions and agency fundraising. Funding expectations for our state and federal funding is expected to be flat. However, we expect to see a significant reduction in United Way funding as a result of Marion, Wyandot, and Crawford County United Ways changing their fiscal year. We are fully confident that during the fiscal 2019 operating year (July 1, 2018 – June 30, 2019), our United Way funding will normalize and increase at least $25,000 for this funding source. We will be rolling out our volunteer program, by June of 2018. With the adoption of new State policies governing shelters, we expect our service levels to maintain or show nominal increases. However, as time moves forward, we expect to see service levels rise as a result of the elimination of our staggered stay policy as well as reducing our maximum length of stay. Although our average length of stay is far below the State threshold of 40 days, we expect to see increases as a result of reduced funding for rental assistance programs found throughout our service areas. The demand for this type of assistance remains high and with fewer funds, these programs will have tighter limits on the number of people they can serve. Our programs produce good outcomes and we expect to increase programming for our clients. Along with this, we maintain and grow strong working relationships with service providers found throughout our service area.

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Contact Info

Office/Women & Family Shelter
326 West Fairground Street
Marion, OH 43302
Phone: (740)387-4550

Men’s Shelter
365 East Fairground Street
Marion, OH 43302
Closed Daily between 8 AM - 3 PM

Copyright © 2014 Heart of Ohio Homeless Shelter.